Everyday operations

Work with Reeve

Ask about records, prepare supported actions and review document imports.

Reeve is Ryeve’s AI assistant for eligible staff roles. It uses the organization and records you are permitted to access. Growth includes 200 messages per month and Business includes 1,000; Enterprise uses its own AI service account.

Ask a clear question

Name the property, time period or record you are asking about. For example: “Show the outstanding rent for Amani Court this month.” Check the underlying records when making a decision.

Prepare a supported action

1. Describe the task, such as creating a repair request.
2. Review the proposed action card, including the property, unit and actual values.
3. Resolve missing or ambiguous details.
4. Press Confirm in the app only when the proposal is correct.

A chat reply such as “yes” does not execute an action. The app’s confirmation is required, and permissions and plan access are checked again.

Import a document

Use a supported lease, payment screenshot or expense receipt to prepare a record. Supported source files include PDF, JPEG and PNG, up to 10 MiB; PDFs are limited to ten pages. A pasted M-Pesa confirmation can also be read.

Check extracted amounts, dates, identities and matching suggestions. Resolve ambiguity before confirming. Uploading a document does not itself create the record.

Understand access and limits

Reeve cannot grant additional permissions or bypass your organization’s role settings. Owners, tenants and maintenance staff do not automatically receive chat access. Read any plan allowance and confirmation messages in the app.