Rent & money
A clearer rent collection workflow with M-Pesa
Connect rent invoices, M-Pesa references, payment records and outstanding balances without losing track of a tenancy.
Begin with the lease and invoice
A rent payment needs a charge to settle. Check the lease rent, billing day, tenant and unit before the invoice is issued. Keep deposits, utilities and other charges identifiable so your team can explain the total to the tenant.
Keep the transaction reference
When recording a payment, verify the amount and reference against the receiving account. Keep the receipt date and payment method with the record. A tenant message or screenshot helps locate a transaction, but the receiving account remains the place to verify that the money arrived.
Review partial payments and credit
An invoice total and an outstanding balance are different figures. After a partial payment, follow up the remaining balance. Where a receipt exceeds the charge, review the amount applied and the tenant credit. Avoid entering the same receipt again because it appears in a second message or workflow.
Connect a Paybill when the workflow calls for it
Connected M-Pesa workflows can support STK requests, C2B payment matching and reconciliation after activation. In Ryeve these are included from Growth; owner and vendor Paybill payouts start on Business. Confirm the receiving account, activation requirements and charges before relying on a connected service.
Close the loop with reconciliation
Compare recorded payments with the account statement. Investigate missing references, unmatched receipts and amounts that differ. Review overdue invoices after applying verified payments, then send reminders using current tenant contact details and preferences.