Portfolio operations
A month-end checklist for your rental portfolio
Review rent received, outstanding invoices, expenses, occupancy and tenancy records before sharing a portfolio report.
Check billed rent against rent received
Confirm the reporting period and review the invoices issued for it. Compare payment records with account statements. Separate the amount invoiced from the amount actually received, and investigate unmatched references before relying on the collection total.
Review the balances that need follow-up
Check overdue and partially paid invoices. Review tenant credit and payment claims so the team follows up the correct remaining balance. Keep the tenancy and the payment reference connected when asking a tenant about a missing receipt.
Bring expenses and repairs up to date
Record operating costs and completed repair costs, including who is responsible for each charge. Missing expenses make the net income figure incomplete. Review open repair requests separately so a financial report does not hide work that still needs attention.
Check occupancy and upcoming changes
Review occupied and vacant units, move-ins, notices to vacate and upcoming lease dates. Keep published listing availability current. An occupied or withdrawn unit should no longer be presented as available to prospective tenants.
Share the appropriate report
Check the organization, property scope and date range before sharing a report. Give owners and team members the view suited to their responsibilities. Note incomplete records that affect the figures, and use the review to agree the follow-up tasks for the next month.